Privacy policy

This Privacy Policy describes how Sivtana LLC, doing business as Garment Glory, with its registered address at 8301 State Line Rd Ste 220 Num 2086, Kansas City, MO 64114, United States (“Garment Glory”, “we”, “our”, or “us”), collects, uses, discloses, stores, and protects your personal information.

We operate the website https://garment-glory.com (the “Site”), including all related content, features, tools, products, and services (collectively, the “Services”).

This Privacy Policy explains how we collect and use your personal information when you visit, use, or make a purchase through our Services, or otherwise interact with us.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information in accordance with it.

Personal Information We Collect

When we use the term “personal information,” we refer to information that identifies, relates to, describes, or can reasonably be linked to you. Depending on how you interact with our Services, we may collect or process the following categories of personal information:

  • Contact Information: Name, billing address, shipping address, email address, and phone number.
  • Payment & Financial Information: Payment method details, transaction confirmations, and payment status. Payment data is processed securely by third-party payment providers and is not stored by us.
  • Account Information: Username, password, preferences, and settings if you create an account.
  • Order & Transaction Information: Products viewed, added to cart, purchased, returned, exchanged, or cancelled.
  • Communications: Information you provide when contacting us via email or contact forms.
  • Device & Usage Information: IP address, browser type, device identifiers, pages viewed, and interactions with our Site.

Sources of Personal Information

  • Directly from you when you place an order, create an account, or contact us
  • Automatically through cookies and similar tracking technologies when you use our Services
  • From service providers and partners who assist in operating our business

How We Use Your Personal Information

We use your personal information for the following purposes:

  • Order Fulfillment & Account Management: To process payments, fulfill orders, arrange shipping, handle returns or exchanges, manage accounts, and provide customer support.
  • Service Improvement: To analyze usage, improve our Site, personalize your shopping experience, and recommend relevant products.
  • Marketing & Communications: To send order updates, service-related messages, newsletters, and promotional communications (you may unsubscribe at any time).
  • Security & Fraud Prevention: To protect customers, prevent unauthorized activity, and maintain a secure shopping environment.
  • Legal & Compliance Purposes: To comply with applicable laws, regulations, and lawful requests from authorities.

How We Share Personal Information

We do not sell your personal information. We may disclose personal information to trusted third parties only when necessary, including:

  • Shopify, our e-commerce platform provider
  • Payment processors
  • Shipping and fulfillment partners
  • Marketing, analytics, and IT service providers
  • Legal or regulatory authorities when required by law

Relationship with Shopify

Our Services are hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell our products. Shopify processes personal information as described in its own privacy policies and may process data on servers located outside your jurisdiction.

You can learn more about Shopify’s privacy practices here: Shopify Privacy Policy.

Cookies & Tracking Technologies

We use cookies and similar technologies to operate our Services, improve performance, analyze usage, and enhance your shopping experience. You can manage cookies through your browser settings. Disabling cookies may affect certain features of the Site.

Your Privacy Rights (U.S. Residents)

Depending on your state of residence, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction or deletion of your personal information
  • Opt out of certain data processing or marketing activities

To exercise your rights, please contact us through our Contact page. We may need to verify your identity before processing your request.

Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no security system is completely secure. We retain personal information only as long as necessary to fulfill business and legal obligations.

International Transfers

Although we operate within the United States, some service providers may process personal information outside your state or country. Where applicable, we ensure appropriate safeguards are in place.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

Contact & Support

Store Name: Garment Glory
Company Name: Sivtana LLC
Charter Number: LC014525078

Business address:
8301 State Line Rd, Suite 220, #2086
Kansas City, MO 64114
United States

Email: support@garment-glory.com
Phone: +1 (616) 270 9390

Customer service times: 
Mon–Fri, 8:00 AM–5:00 PM Eastern Time (ET)

We usually respond within 24 hours.

If you need further clarification regarding this Privacy Policy, please contact us through our Contact page using the available form.